Improving the efficiency of Patient Assistance Program (PAP) administration

 Get the full case study

*
 Sign me up for the Essential Insights newsletter
 
 

The challenge

Riverside Health System, an award winning, non-profit integrated health delivery network with five acute care hospitals and over 100 locations based in Newport News, Virginia, was challenged with supporting a growing population of underinsured patients. Although Riverside was effectively performing drug recovery in house, its leaders were looking for a way to optimize its self-managed PAP.

The solution

Cardinal Health eRecovery™ Solutions enabled Riverside to enhance and expand upon the opportunities that were already being executed within the organization by providing a more efficient staffing model, compliant PAP process knowledge and bigger bottom-line results.

Key results*

image-large-eca-icon-chart-up

40%
Increase (or $27K) in monthly average drug cost recovery compared to in-house recovery program

 

ImageLarge-IconPeopleBlack

5
Full-time staff members were reallocated to other priority activities due to one eRecovery™ Solutions dedicated employee

 

ImageLarge-IconDollarSignBlack

59k
In retrospectively recovered medication costs due to the identification of 5 additional medications that were PAP eligible

 

*2014 comparison to 2013

 



 Get the full case study

*
 Sign me up for the Essential Insights newsletter
 
 




VIEW MORE CONTENT FOR YOUR ROLE:   Executive »   Supply Chain »   Pharmacy »   Clinician »