Talking Technology

Partnering for technology implementation success for the Pharmaceutical Segment

Technology enhancements for Pharmaceutical Suppliers

Cardinal Health is actively engaged in ensuring our current technology platforms will continue to provide the best support and solutions to you and our mutual customers now and in the future. We are currently investing in a technology refresh of a few systems within our Pharmaceutical Segment. Through this technology refresh, we will be implementing a number of technology platforms including SAP, Manhattan Associates, Vistex and Salesforce.com.

This past fall, we engaged with many of you to test the new EDI enhancements. Thank you for your participation and engagement in ensuring the successful functionality of these new technology systems. The enhancements will be deployed in early 2017 and some of the highlights you can expect to see are:

  • Improved format and definition guide for the receiving discrepancy report
  • Updated invoice process and format for easier payment reconciliation
  • Enhanced accuracy of product details for returns

Technology enhancements

You can find the full list of technology enhancements here and we will contact you with exact timing for when you can expect to see these changes and others over the coming weeks. Thank you for your engagement and partnership throughout this process.