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eRecovery™ Solutions

An innovative patient assistance program to help your acute pharmacy offset the cost of charity care.

The cost of charity care is rising.

With reimbursements directly tied to patient outcomes, readmissions and key performance indicators, supplying your uninsured and underinsured patients with necessary medications is vital to the sustainability of your hospital’s bottom line.

That's where we come in.

Cardinal Health™ eRecovery™ Solutions is a self-funding program that optimizes manufacturer patient assistance programs for medications and medical devices. Our solution offers proven results recovering millions for hospitals and health systems across the country.
Cardinal Health eRecovery Solutions
As un-insured patients receive medications and medical products from your acute pharmacy, eRecovery works with pharmaceutical manufacturers to recover costs and improve your bottom line.

The key benefits

  • Self-funding program that drives bottom-line hospital savings
  • Rapidly identifies recovery opportunities
  • Helps reduce patient readmissions


Recovered in three years from a 541-bed academic medical center in the Southwest


Annual recovery from 434-bed academic medical center in Central region


Recovered in first 90 days of recovery in a 775-bed teaching hospital on the east coast

What our customers say

“At the end of the day, eRecovery™ Solutions helps our patients to not have a large bill for the medication they receive. At the same time, it helps our institution because we’re not spending as much on the medications when the patient is un-reimbursed. Some insurance denies the use of a medication, even when it has an indication, so we can possibly get it covered still through a medication assistance program.

eRecovery™ Solutions flows phenomenally well once you get it set up and working, in large part because of the people at Cardinal Health. It functions on its own to a great extent. It’s not one of those programs that once you implement it, it has to be watched and monitored for issues. It functions well and there aren’t any problems, just found dollars!”
—Michael Parr, Pharm.D.
Director, Pharmacy Services, UAMS Medical Center, Little Rock, AR

40% increase in recovery rate

eRecovery™ case study

Riverside Health System was effectively performing drug recovery in house. However, its leaders were looking for a way to optimize and increase profitability of its self-managed Patient Assistance Program.