Director, Operational Excellence
Chris has more than 20 years of healthcare industry experience including leadership positions in the areas of laboratory, corporate health, operational excellence, and supply chain. He has Lean Six Sigma experience in Perioperative Services, Cardiovascular Services, Perinatal Services, Emergency Department, Infection Control, Laboratory, Risk Management, and Materials Management.
He demonstrated many successes within the areas of hospital operations at Mount Carmel Health System in Columbus, Ohio including strategic consolidation of pathology services and construction of an offsite Core Laboratory, open heart clinical excellence initiatives, surgical case cart redesign and workflow, OR scheduling, patient flow into the emergency department and pre-admission testing, reduction of catheter-related blood stream infections, improved pneumococcal vaccination rates, and revenue capture.
Since joining Cardinal Health, Chris has experiences in organizational development, operational excellence, and supply chain solutions consulting. He has embedded operational excellence capabilities across the organization conducting LSS training courses, mentoring Black Belts, Green Belts, Kaizen Leaders, and Sponsors, and coaching high potential employees. He has led lean cultural transformation across medical distribution network via Lean Roadmap to Success and Operating Model initiatives. And he has worked directly with acute care, ambulatory care, and laboratory customers in the assessment and implementation of supply chain operations improvements.
Currently, he is the Director of the Center of Excellence for Operational Excellence responsible for building people capabilities that embed operational excellence as an enterprise-wide core capability to drive value internally and externally and fosters a high performance culture.
Chris is actively involved with the Community Shelter Board for strategic planning and redesign of the adult crisis response system to end homelessness in central Ohio.