How to order

Order your specialty products from Cardinal Health via our online ordering portal, email or phone.

Online

Place your orders easily via our online ordering portal: Specialty Online

  1. Ask your Sales representative to register you for access to this convenient online ordering portal.
  2. Log in using your assigned user ID.
  3. Select an account.
  4. Add products.
  5. Submit your order
Email

Place your orders easily through our dedicate ordering group mailbox (GMB)

  1. In your email, please include your name, the name of your site, and  account number.
  2. If you are using a purchase order (PO) number, please include it.
  3. Please include any special delivery needs.
  4. Provide the quantity of the item needed, followed by the specific product name or item number.
  5. When you've completed your order, please send it to: GMB-spd-csorderentry@cardinalhealth.com.
  6. Your representative will accept it and send it to the warehouse for packing.
Phone

Place your orders easily on the phone with your account representative. Call 866.677.4844

  1. Please have your account number ready for your representative.
  2. If you are using a purchase order (PO) number, please have it ready.
  3. Mention any special delivery needs at this time.
  4. Provide the quantity of the item needed, followed by the specific product name or item number.
  5. When you've completed your order, your representative will accept it and send it to the warehouse for packing.

Order Delivery

Most orders are shipped via FedEx. Unless other arrangements have been made with the customer's consent, all non-refrigerated IVIG and albumin will ship via ground delivery. Typically your order will arrive in 2 to  3 days; all refrigerated and frozen products will be shipped via Next-Day air. Priority service is available if requested.

For standard ground shipments, delivery is based on distance to the destination. In most instances, standard orders are delivered by 3 p.m. Upgrades to an earlier morning delivery time, by 8:30 or 10:30 a.m., are available for an additional charge. Cardinal Health incurs all shipping fees for standard shipping.

Refrigerated and/or frozen orders shipped standard next-day delivery incur no shipping charges. Cardinal Health provides advance notification to all customers of any potential changes or interruptions in service, such as holidays and annual inventory. Cardinal Health ships all orders prepaid-FOB destination.