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Order management and accounts receivable

Accurate and personalized solutions for converting finished goods to cash

From order management and verification to account reconciliation and invoice collection, we take the burden of this complex process off your shoulders. We are measured on accuracy and speed, with a fully-dedicated customer service team trained to support you every step of the way. It’s part of our full-service capabilities in managing all aspects of converting finished goods to cash, all centralized through our Distribution Management System.
Checking inventory in warehouse

Order management

With a 99.9% order accuracy, a dedicated customer service representative is the single point of contact, responsible for:

  • Answering calls with your brand name
  • Taking orders
  • Verifying the licensing, pricing, unit of measure, customers, quantity
  • Tracking shipments
  • Handling any problems or returns
  • Answering simple credit and product questions
Customer service team dedicated to your success

Invoicing and accounts receivable

Our A/R team is aggressive in collecting for the terms you set with your customers, and we handle more than $1.3 billion of A/R each month, with 98% of the accounts considered current.  This includes:

  • Account reconciliation/invoice collection
  • Weekly client accounting summary
  • Customer specific payment terms/discounts
  • Tier pricing/price increases
  • Monthly receivable reconciliation and close
  • Deduction management/ resolution

$1.3 billion

In A/R managed each month, with 98% accounts current.