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Connected Technology Solutions and Real-Time Reporting

Driving visibility and rich insight into both barriers to care and product uptake, Cardinal Health Specialty Solutions employs open and mobile technology platforms that support specialty products and allow for ease of data integration that's critical to the delivery of access and patient support services.

Open & Mobile Technology Platform Design

Our technology platform serves as the backbone of this innovative business model with an open and mobile environment that allows for ease of data integration as well as ease of access for all parties: the patient, physician, nurse, manufacturer, your sales force and pharmacy access.

This platform is designed to:

  • Serve as the central data repository for all applications
  • Successfully bridge to existing technology assets and applications
  • Support and serve all new internal/external facing software applications
  • Allow us to easily create new data products and services to meet your needs
  • Enable enterprise reportability: dashboards/reports that draw on all data accumulated

A key advantage of this open architecture is the ability to provide fast, seamless data integration with third-parties for electronic enrollment and prior authorization and also with specialty pharmacies.
Our mobile platform supports both mobile applications for patient engagement as well as real-time views of dashboard analytics through mobile devices and tablets.

Portal and Web Development

Our proprietary OneSource portal is a central environment that provides access to:

Manufacturer Portal – Providing management and field dashboarding for a 360-degree view of your product. These visual insights of business measures drive action and deliver key performance insights. The solution has been optimized for the field sales force. These dashboard views include:

  • Enrollments
  • Benefit Investigations
  • Call Monitoring
  • Dispenses
  • Finance (Assistance Programs)
  • Compliance & Persistency
  • Distribution

Provider Portal
to support the physician and practice team with product ordering, patient enrollment and patient status.

Patient Portal for eligibility check, program enrollment, secure document upload and refill/service requests

Reporting and Data Analytics

Through the use of these best-in-class systems, you have access to a wide range of reports, delivered through the following formats:

  • Real-time inquiry
  • Real-time reporting
  • Dashboard/analytics
  • Standard and custom extracts
  • Real-time web services

A few example reports include:

  • Real-time inquiry: Provider search, Patient details
  • Real-time reporting: Enrollments by source, Benefits investigation PA vs. Non PA
  • Dashboard analytics: Enrollments by prescriber zip code, C&P Outbound Calls by Day of Week,  Copay enrollment