Efficiency Category Winner
Brandy Gunsolus, DCLS, MLS(ASCP) is the Pathology Utilization Manager, Director of Specimen Referral, Special Testing Laboratory Manager, Toxicology Laboratory Manager, and Physician/Laboratory Liaison at Augusta University Medical Center (AUMC). Brandy was the first DCLS to graduate in the US. She leads teams toward quality improvement within laboratory service delivery. Her endeavors resulted in a positive impact on quality utilization of laboratory services, increased efficiency, improved the quality of patient care, and optimized test offerings, restructured billing for all pathology services increasing both revenues and savings by a combined $12 million.
Highlights of Brandy’s quality projects include: the development of a system-wide pathology utilization improvement program, the development of DCLS consultative service providing 24/7 phone, email, and secure messaging clinical laboratory consultation to all health system clinicians, and collaboration with a multi-disciplinary Clinical Review Team to conduct root cause analysis of unexpected patient deaths and severe patient safety issues.