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Cardinal Health COVID-19 response plan
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Specialty Physician Offices

This information is for our Specialty Physician Office customers serviced by the Specialty Solutions business within our Pharmaceutical Segment.

Community-based specialty practices are facing unprecedented challenges as they focus on keeping their patients and staff healthy, while also working to mitigate the financial impact of COVID-19 on their practices.

Cardinal Health takes its responsibility to meet the needs of our customers during crisis situations very seriously and is committed to supporting community-based healthcare providers during this uncertain time. Our paramount focus is on getting essential medicines and supplies into the hands of healthcare providers who need them.

Some of the steps we are taking to support specialty physician offices through the COVID-19 pandemic include:

  • Cardinal Health is working closely with trade associations to advocate on behalf of the industry and its customers. As Congress engages in discussions to provide additional relief to those affected by the COVID-19 pandemic, Cardinal Health will work to identify opportunities that support the needs of patients, caregivers and the industry.

  • Because the COVID-19 pandemic has created unprecedented challenges for many specialty practices, we are working collaboratively with pharmaceutical manufacturers to secure extended payment terms, which we are passing along to our customers.

  • Through our government affairs team, we are providing our specialty practice customers with information on financial support available through government programs including the Payment Protection Program (PPP) available through the CARES Act, Economic Injury Disaster Loans, and favorable tax provisions. A summary of these programs can be found here.

  • Although we are not experiencing significant specialty drug shortages at this time, we are collaborating with our suppliers to continuously monitor the supply chain. We are also taking proactive measures to help maintain the ability of our customers to purchase in-demand products, subject to any applicable state or federal regulations, directions or mandates.

  • We are continuously working to identify and provide additional resources to help specialty physician practices successfully navigate through the pandemic.