We have been working to resolve this issue for customers and the patients they serve.
We are taking the following actions to address supply shortages as quickly as possible:
- Increasing our manufacturing production of similar and replacement products;
- Offering more protective AAMI Level 4 gowns to help bridge the supply gap;
- Working to identify alternatives – including in many cases working with industry partners who offer comparable products; and
- Mobilizing employees from all parts of the company to work directly with health care providers to replace gowns and procedure packs.
More information about the recalls can be found in our customer correction notice and customer recall notice.
For the convenience of our customers, copies of the field action notices sent to all affected customer sites via overnight delivery on January 21, 2020, January 31, 2020, and February 25, 2020 have been posted to this microsite. The only official notices of the field actions are those sent via overnight delivery which contain the required attachments.