To gain support for the Preferred Rebate Program internally, Fendley emailed all of Jackson-Madison’s executives, including the CEO, CFO, COO, vice president and directors.
“When I showed them the initial and projected one-year savings, there was a good reaction. And we began converting significant products to Cardinal Health,” Fendley said. “Even better, the product acquisition cost has been less every time.”
The flagship of West Tennessee Healthcare, Jackson-Madison County General Hospital is a 635-bed tertiary care center. The hospital serves a 17-county area of rural West Tennessee and is the only tertiary care hospital between Memphis and Nashville. Services include the only open-heart surgery program in rural West Tennessee and robotic microsurgery.