In towns and cities across America, independent community pharmacies treat patients like family, promote safe and effective medication use, and actively participate in community life.
But these are challenging times for community pharmacy. Declining prescription drug reimbursements along with stagnant prescription volume reflects a changing marketplace that is forcing pharmacy owners to adjust their business model. Now more than ever, community pharmacy owners must consider options to diversify revenue while continuing to focus on evaluating the economics of third-party reimbursements. Their participation and value to their communities continues to be essential while they are looking to their peers and others to find new and better ways to manage their businesses.
With that in mind, the National Community Pharmacists Association and Cardinal Health recently published the 2019 version of the NCPA Digest, quantifying and profiling what makes community pharmacies successful and distinctive.
The Digest is designed to help community pharmacy owners better manage their businesses by providing facts, figures and profiles — essential data that describes the impact that community pharmacies have on patients and the places they serve.
For more than 80 years, the Digest has provided the most comprehensive report available on the state of the independent community pharmacy, allowing pharmacy owners to make prudent business decisions as well as equipping elected officials with the information they need to craft sound policy.
One of the innovations in the industry is that many community pharmacists have formed clinically integrated networks of pharmacy providers – known as CPESN® networks – to forge even stronger relationships with patients and their physicians. CPESN network pharmacies provide the integrated care and enhanced services that improve overall patient care, especially those with complex, chronic illnesses.
While NCPA members received early access to the Digest at the NCPA Annual Convention in October, all NCPA members can now access a copy at www.ncpanet.org/digest using their NCPA membership ID and password.