Survey participants widely agreed that health system partners can help address the supply chain challenges, with (88 percent) saying that it’s “very” or “somewhat” important that their medical/surgical distributor play a bigger role than it currently has in facilitating seamless operational performance.
That distributor, nine out of ten respondents said, should be willing to work with them to serve patients more effectively and should make recommendations with “the patient in mind.” And many (32 percent) agreed that an automated inventory management solution should play a significant part in the supply chain process. Such systems would help them reduce costs, they said, and they’d likely reduce the work that’s required of them as well.
“The bottom line is hospital staff and leadership alike agree that there is room for improvement in health systems’ supply chain management, but they’re also optimistic that improvement is possible,” Walker said. “We think stakeholders should see this as an opportunity. It’s a chance to step up and give providers what they want, including solutions that better support patient care.”
About the Cardinal Health Hospital Supply Chain Survey
The survey was fielded January 16-28, 2019, using an online methodology. Samples drawn from SERMO’s online panel of health care providers included 306 total respondents from various health care organizations working in the following roles: “frontline” clinicians, including surgeons, nurses and physicians (n=81); hospital administrators, including hospital management, vice presidents, senior directors, “C-suite” personnel, and equivalent titles (n=75); supply chain decision makers, including vice presidents, supply chain managers, nurse managers, operating room (OR) nurses and purchasing agents (n=75); and procedural department management personnel, including chief medical directors, catheter lab managers and OR/theater managers (n=75).