The vast majority of hospital clinicians and department managers understand that supply chain management is critical to controlling costs. But they also think they spend too much time on supply chain tasks—and many say the work takes away from patient care.
These are just two on a long list of findings from a new Cardinal Health survey of frontline providers and hospital supply chain decision-makers. On the heels of a recent analysis showing that simple improvements to supply chain processes could save the typical hospital nearly $10 million per year, Cardinal Health polled more than 300 industry professionals about their own supply chain experiences and challenges. Conducted online in January 2019, the survey of clinicians, administrators, supply chain managers, and others revealed supply chain issues can have a significant impact on everything from staff morale to an organization's bottom line.
“I think the biggest thing we learned is that supply chain-related work can become a problem for clinicians," said Lori Walker, vice president of Distribution Services at Cardinal Health. “They recognize the importance of a strong supply chain because they can see how it helps them do their job. But they also view this area as mostly out of their control, and when issues come up, that can lead to a lot of stress.”
Here's a deeper look at three of the main findings from this research.