CH: Supply chain touches every corner of healthcare. Because of that, partnership across clinical and operational stakeholders is key to success. Not only is it important for clinical leaders to understand operational challenges that impact delivery of care, but we see that supply chain decision-makers are relying on clinical data and insights to drive change. As a result, innovation and change in health systems needs to address a breadth of operational challenges in order to help every person throughout the organization perform at their highest level of capability.
Data science that helps hospital and health system leaders connect the dots from supply chain through delivery of care is highly desirable in today’s healthcare landscape. At the end of the day, efficiency is currency in healthcare. We deliver value to our customers by helping them get the most out of their organization’s resources — and that starts in the supply chain.
Q: What one strategic initiative will demand the most of your time and energy in 2019?
CH: We are continuing to commit to an insights-driven approach that helps our customers achieve predictable success through greater visibility, short- and long-term planning and thoughtful execution at scale. With actionable insights and broad implementation support, we are seeking to give our customers broader purview over their business to empower management. Our scale, data and tenure enable us to expertly calibrate supply and clinical practice to enhance the delivery of high-quality care, and we are committed to employing this data to provide targeted recommendations. To that end, we will continue expanding our data-driven solutions that enable customers to understand and track savings and streamline product procurement and delivery mode, all with the goal of driving clinical and operational efficiencies.