Much like ride-share services disrupted the transportation industry, the emergence of on-demand healthcare may be viewed as a disruption to the business of traditional healthcare. In reality, it offers yet another low-cost, convenient patient choice.
"On-demand care is already making a large impact on the healthcare industry, driving organizations to be more consumer-centric and fundamentally changing the way that care is delivered today," Abrams said. "As on-demand healthcare becomes more common, organizations will see a shift from care performed in centralized acute facilities, to more care being performed in individual households."
Additionally, Pallett suggested that insurance providers might eventually offer more on-demand services, creating new options for the insured, while the uninsured might have a lower-cost route to healthcare. She added that it’s possible that more independent on-demand companies will pop up nationally, while major health systems will continue to expand on-demand care access for patients.
Although this care model is still in its infancy, it is evident that healthcare organizations will have to adapt to the "on-demand" economy in order to stay in demand with today’s patient population.