The pandemic demonstrates how leveraging remote or off-site pharmacists can greatly ease labor gaps, particularly when entire regions are severely impacted. Nontraditional models like these supplement on-site pharmacy staff without adding new positions and without gaps in quality while avoiding concerns of employee burnout from overtime coverage.
One of the most important lessons learned during this pandemic is that the pharmacy’s emergency preparedness plans need to accommodate social distancing mandates, as well as address labor demands amid quarantines and self-isolation requirements for pharmacy staff. These shifts require new care delivery approaches and operating models. Remote, off-site approaches are one way to provide critical staffing resources to an impacted area while providing much-needed support for on-site healthcare providers.
During this pandemic, there have been numerous examples of heroism from healthcare providers — including our pharmacists. Pharmacists continue to demonstrate that they are essential, trusted members of the patient's care team, and the changes in expectations of how pharmacists provide care will continue to have a positive impact on the practice of pharmacy in the future.
This article is Part 3 of a three-part series. To learn more about how alternate staffing models could support your pharmacy, please read Part 1 and Part 2 of the series.