Leading up to this year’s Retail Business Conference (RBC), our annual pharmacy business conference, Drug Store News talked to two Cardinal Health experts about some trends impacting independent pharmacists.
Christi Pedra, SVP marketing and consumer solutions at Cardinal Health, shares insights in this Q&A around honing in on caregiver needs and how community pharmacies are perfectly positioned to connect with caregivers to provide them care beyond the counter. RBC will also feature a caregiver panel with valuable insights into the challenges caregivers face and how pharmacists can support them. (Cardinal Health recently launched a “Voices of Care” Facebook caregiver community. The page offers advice and support for caregivers and is a place where our community pharmacists can hear directly from caregivers.)
In addition, Myles Hoover, VP marketing and customer solutions at Cardinal Health, shares his thoughts in this Q&A about improving patient care and pharmacy performance with the increasing importance of CMS Star ratings as part of the shift to value-driven care.