The new era of healthcare reform is here. Not only is there no going back, but maintaining status quo in healthcare organizations that operate inefficiently is a costly and unsustainable business model. Now is the time to adopt a new way of thinking and behaving around cost containment. Healthcare systems that get it will survive. Those that don’t likely won't.
Laboratory testing plays a central role in healthcare delivery that impacts both costs and outcomes. Unfortunately in some organizations, the laboratory is viewed as little more than a cost center that runs tests and reports results. In order to change this perception, labs must demonstrate quantifiable value well beyond the delivery of test results. When labs actively engage with clinicians to educate, inform, and support optimal test utilization, the transition from cost to value center has begun.
Utilization management has come to the forefront as an effective way to optimize laboratory testing in ways that benefit patients first and foremost, while driving down the overall cost of care. This presentation will discuss the components of an effective utilization management program. The speaker will present a roadmap for improving utilization management, provide specific examples of successful approaches, and highlight opportunities for improvement.