Utilization of laboratory services is of constant concern because of the cost to our health care system, drain on laboratory resources, and waste of valuable time in diagnosing, treating and managing patients. A recent article in the Journal of the American Medical Association (JAMA) suggests that patient safety issues also must be considered.
This presentation will report on the progress of the CDC project known as the Clinical Laboratory Integration into Healthcare Collaborative (CLIHC). This project has been examining how physicians order laboratory tests, what they need to be able to order appropriately and what gaps need to be filled by laboratory professionals. These projects give us a better understanding on what clinicians know about laboratory science and medicine.
This presentation will also examine several different approaches to controlling utilization and discuss how to implement utilization programs. The “how” is very dependent on many factors, several of which will be described, that exist in every healthcare setting.