Collaboration, connectivity and communication in the logistics business makes a significant difference to providers and patients awaiting critical therapies. Cardinal Health 3PL Services makes a commitment to aligning our physical structure to meet the demands of business efficiency by co-locating our Client Relations, IT, Customer Service and Warehouse teams at our LaVergne, TN location. This is an intentional choice to support the needs of our customers. Enabling our Client Relations Managers and Customer Service Supervisors to put on a safety vest and walk into the warehouse to check on the progress of important order allows us to keep a vigilant eye on your business and ensure end-to-end support.
We also recently advanced the productive use of the LaVergne space further by re-configuring our Client Relations and Customer Service workspaces to remove physical and departmental barriers.
By removing cubicles, we’ve opened the workspace to provide more opportunities for our teams to collaborate and problem solve. While our Client Relationship Manager team was already organized by pod to help ensure business coverage and continuity, this space reconfiguration literally breaks down the walls, allowing pod teams to keep a real-time, active awareness of each other’s clients. New team members have greater opportunity to observe best practices in action and more experienced team members can offer valuable feedback and coaching instantly, while fostering greater engagement between client teams.
What ultimately makes for optimal office design? The first goal should be to support the vision of the organization. The new space design at Cardinal Health 3PL Services makes what we do more efficient, improves every day communication and ensures that nothing stands in the way of delivering essential medicines to patients who need them.
We encourage you to visit our new space and see its benefits in action at your next business review. We also have ample guest seating to help you increase your own productivity while on-site.