Nurse navigators can serve as valuable resources for patients beyond just medication support. They may also help patients address broader challenges during their treatment journey, such as locating an infusion center close to their home or setting up transportation. Nurses can also assist caregivers who may need resources or guidance to properly support their loved one on treatment.
In today’s COVID-19 pandemic climate, nurse navigators are able to assist patients who have changes in income or circumstances that may hinder their access to medication to help maintain continuity of care. As access to healthcare providers has become more challenging for some patients, nurse navigators can help connect patients with additional resources that may be needed, such as patient assistance programs. With direct insight into a patient’s journey, a nurse navigator can help patients advocate for the quality care and coordination they need. For example, for patients who may be facing mental health challenges, a nurse navigator can help them connect to counseling or a caregiver support system.
A nurse navigator, empowered with the capabilities of a tech-enabled hub, can offer an advanced level of support and personalized care to patients. In a time when chronic disease care is more complex than ever, nurse navigator programs give biopharmaceutical companies a way to effectively address the barriers that patients may encounter, while also ensuring they receive appropriate support at every step in their treatment journey.