Our patient-centric clinical solutions help biopharma companies overcome barriers that can often stand in the way of your therapy’s success. We offer patient adherence programs with a holistic approach, building personalized relationships to support each patient’s unique journey, with the ultimate goal of overcoming obstacles to adherence and driving better outcomes.
Compliance and persistency
When patients don’t take their medications as directed, chances are they won’t receive the full benefit. Our registered nurses help improve patient adherence and persistency, by delivering personalized, high-quality clinical services. We place personalized welcome calls to patients, conduct non-compliance risk evaluations and verify that each patient has received his or her prescription from the specialty pharmacy. We also serve as an accessible, knowledgeable resource to answer patient questions and concerns along their treatment journey.
Injection and infusion training
Many specialty medications need to be administered via home injection or infusion, which can be overwhelming for patients and caregivers who don’t have medical training. Our registered nurses offer training via phone and video chat, to help patients and caregivers understand best practices for infusion and injection. This personalized support and encouragement can help drive patient adherence by helping increase the use of appropriate injection and infusion techniques.
Psychosocial support and site-of-care coordination
Many factors can stand in the way of a patient receiving the full benefit of treatment. Our patient care team works with each patient to identify psychosocial, care coordination, transportation and caregiver support issues that may stand in the way of treatment. Then, we coordinate with home health agencies and other partners in the patient’s community to remove and address each one of those barriers.
Discover how we help biopharma companies sustain therapy long-term.
Let us help engage your patients, drive adherence and remove barriers that stand in the way of positive outcomes. Contact us today.