Patient Hub Data and Insights

We understand the frustrations that pharmaceutical and medical device companies face when trying to access data for more informed commercialization decision-making. So we pioneered a better way.

We partnered with Deloitte Digital to build ConnectSource^TM, a next generation, cloud-based patient engagement platform that delivers consistent, real-time reporting with deeper and more valuable insights into the patient journey. ConnectSource™ is your centralized data warehouse, your customer relationship management tool and your insight and reporting solution.

The ConnectSource™ platform serves as the backbone of our innovative business model, elevating patient hub services and strategic insights to a new level. Discover how the ConnectSource™ platform enables and enhances patient support:

• Accelerate patient access, by streamlining processes such as benefits investigations and prior authorizations.
• Enhance efficiency by leveraging automation to reduce redundancy and provide quick access to the actionable data you need.
• Enable physician and practice teams to deliver better care to the patient, with product ordering, patient enrollment and patient status updates.
• Gain deep visibility into every patient interaction, including eligibility checks, program enrollment, secure document uploads and refill and service requests.
• Improve patient adherence and reduce discontinuation, with real-time transparency into treatment trends like patient non-compliance.
• Inform decision-making with data-driven insights, delivered in real-time.
• Strengthen your commercialization and marketing strategies, by integrating with other strategic partners and specialty pharmacy data sources, to get a 360-degree view of each patient’s journey.

With deep experience serving patients, unmatched clinical expertise and the real-time reporting and patient engagement data ConnectSource™ provides, we deliver high-touch support and evidence-based, actionable insights to position your product for success.