Susan Ralston, RPh.

Up and Coming Pharmacy in Upland, Indiana

Susan Ralston


For Susan Ralston, having her own pharmacy is all about taking care of her community. The proud new owner of Upland Family Pharmacy, in Upland, Indiana, Susan shares with us her path to ownership, lessons learned as a new business owner and advice for those considering ownership.


Tell us about your path to pharmacy ownership.

Have you had any mentors or supporters throughout the startup process?

How have you marketed your new business to the community?

What plans do you have for the future of your pharmacy business?

What makes your pharmacy unique, what is your pharmacy’s niche?

What lessons did you learn from starting your first pharmacy and how have you/will you apply those learnings in your new store?

What advice would you give to others considering ownership?