Success story: Transforming the dispensary from a liability to an asset
When diminishing reimbursement rates, Direct and Indirect Remuneration (DIR) fees and budget scrutiny caused one practice’s management team to consider closing a longstanding physician dispensary, they collaborated with VitalSource™ GPO to turn a challenge into an opportunity.
Although the practice’s dispensing program had been in place for more than a decade, with two locations serving three satellite clinics, they found themselves in a capitated market, resulting in a limited number of Pharmacy Benefit Plans seen in the dispensaries. Facing unforeseen complexity and an uncertain future, the practice worked with VitalSource™ GPO’s Site of Care Dispensing team to assess the state of their program and identify a roadmap to a healthier future.
The results
- Dispensing revenue increased tenfold over a six-month period.
- The practice tripled the number of patients they served the previous year.
- The practice’s executive team began to recognize the dispensary as an asset for the practice and began to explore the possibility of adding an additional location.
Site of Care Dispensing Solutions is part of a comprehensive solution for specialty practices that can help improve business operations. Contact us to learn more about how this team can help your practice develop a clear path to success for your dispensing program.
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