Pulling data from multiple out-of-date systems across multiple sites. Struggling to learn a new therapeutic area. Trying to make sense of convoluted USP <800> regulations. Helping patients navigate financial responsibility. Claudia Powell, Practice Administrator at Salinas Valley Memorial Healthcare System, had a lot on her plate.
Thankfully, through her relationship with VitalSource™ GPO, Claudia found the resources, training, support and guidance she needed to tackle her biggest challenges.
- Streamlining data management – Claudia worked with VitalSource™ GPO to capture data from her old dispensary and leveraged Advanced Practice Analytics to analyze the data and provide a more complete picture of clinic performance to stakeholders in her organization.
- Gaining valuable industry knowledge and connecting with peers – Claudia’s VitalSource™ GPO account team connected her with other oncology professionals to share knowledge and best practices.
- USP <800> guidance – Claudia worked with the Practice Consultant team, who advised her on what changes she needed to make and what policies to put in place to prepare her facility.
- Helping patients navigate financial hurdles – Using Regimen Analyzer, Claudia’s clinic provides patients with the information they need to understand their treatment costs and find patient assistance programs, all while significantly reducing the workload for her finance department.
But even beyond the tangible benefits, Claudia describes the relationship she has developed with VitalSource™ GPO as invaluable.
“The people that work for Cardinal Health are genuinely caring people and they do want my practice to succeed and have all the tools necessary to support our patients. I have felt that across the board with everyone,” Claudia said. “There’s always someone who’s willing to help and someone who’s willing to troubleshoot with you and to figure out what I need to do. At our practice, of course, we always want to give good patient care. I feel really confident that Cardinal Health will help me with whatever that means for the future.”